Candid Conversations

Here are some great thoughts I have been processing this week. They come from Achieving Success at Work and Life one Conversation at a Time by Susan Scott.

· Organizations succeed or fail one conversation at a time.

· Organizations sub optimize because people don’t say what the are really thinking.

· Effective leaders are less concerned with how positive or comfortable the conversation is and more concerned with how honest it is.

· Make each conversation as real as possible.

· Real conversation can be uncomfortable however the only thing to fear more than a real conversation is a unreal one.

· Even if it is uncomfortable, most people want to hear the truth.

· Leaders must set the tone and climate for their teams to identify and discuss the real obstacles in their path.

· The person who can most accurately describe reality without laying blame will emerge the leader.

· Deliver the message without the load.